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Crafted with care and precision
Lifetime craftsmanship guarantee
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Shipping Information
I always offer Free Shipping throughout the United States.
Every watch is carefully packed by hand and shipped straight to your door, with care from my workshop.
You'll receive a tracking number as soon as your order has been dispatched. You can track your order on the 'Track Your Order' page.
Satisfaction Guarantee
Every watch comes with a lifetime craftsmanship guarantee.
If you don’t love it, return it for a full refund. No questions asked.
Excellent!
Based on 1,560+ reviews
3 days ago
Absolutely in love
I'm absolutely in love with my new Thompson watch! The craftsmanship is incredible, and you can tell every detail has been made with care. It's the perfect combination of style and durability!
Charlotte R.
5 days ago
Exceeded my expectations
This watch has exceeded my expectations in every way. The mechanism is so smooth, and the quality is outstanding. I wear it every day, and it just gets better with time!
James M.
2 days ago
Beautifully made, feels so personal
I'm thrilled with my purchase. The personal note in the packaging, including a handwritten message from Thompson, made me feel truly valued as a customer. The watch itself is breathtaking and so well made.
Daniel P.
7 days ago
Finally found the perfect bag!
I've been searching for the perfect watch for years, and I've finally found it here. The attention to detail and the quality of the craftsmanship are outstanding. This watch will last a lifetime.
Jessica H.
4 days ago
Diana is wonderful!
The customer service was just as amazing as the product. Thompson himself was so friendly and helpful and answered all my questions. My watch arrived quickly, and it's everything I hoped for.
Amanda C.
6 days ago
So glad I found this shop
I'm so glad I discovered this shop! The craftsmanship is first-class, and the watch is both beautiful and functional. It's clear that Thompson puts so much love into his work.
Andrew T.
8 days ago
Impressed again
This is my second purchase from David Thompson, and I'm just as impressed as I was the first time. The watches are long-lasting, stylish and worth every penny. I can highly recommend Thompson's work! :)
Matthew W.
2 days ago
Something special
From the moment I opened the parcel, I knew I had something special. The craftsmanship is exquisite, and the watch is beautifully made. Thompson's work is unique.
Robert B.
Lifetime Craftsmanship Guarantee
Every order includes my satisfaction guarantee. If you're not completely satisfied with your purchase, I'll personally make it right.
Frequently Asked Questions
How can I reach you?
I'm always here to help. Whether you have a question or just want to chat about my watches, feel free to reach out. I'm available every day of the week.
My Hours:
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 10:00 AM – 4:00 PM
I aim to respond within 48 hours, but I'll always do my best to get back to you as quickly as possible.
✉️ Email me at: support@thompson-watches.uk
How long do I have to return my order?
I want you to love your watch as much as I loved making it. If for any reason it's not quite right, you can return it within 14 days of receiving it. Just send me an email, and I'll take care of everything.
✉️ Email me at: support@thompson-watches.uk
What payment methods do you accept?
I've made it simple and secure for you to pay. You can use Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay and Shop Pay. Whatever suits you best.
Do you offer free delivery?
Yes, I'm pleased to offer free delivery throughout the United States! Once your order is on its way, I'll send you a tracking number so you can follow your order. Next to that you can also follow your order on this page: Track Your Order.
How are your watches made?
Every watch I make is crafted with care and precision. I handpick the finest materials and personally oversee each step of the process in my workshop. My goal is to create a timepiece that not only looks timeless but is built to last for years to come.
Are your watches suitable for activities like diving or sailing?
My watches are crafted with a focus on fashion and luxury. Ideal for everyday wear and special occasions. However, they are not designed for underwater activities such as diving or sailing.
How should I care for my watch?
A good watch deserves thoughtful care. To keep yours in top condition, avoid exposing it to extreme temperatures or moisture, and gently wipe it with a soft cloth when needed. If your watch has a leather strap, applying a leather conditioner every few months can help maintain its look and feel.
Have questions about caring for your watch? Contact me here
Do you offer repair services?
At this time, I do not offer repair services. For any maintenance or repairs, I recommend reaching out to a trusted watch technician who can provide expert care and ensure your timepiece is in good hands.
Join over 1,500 happy customers who wear my watches every day.
Free Shipping on All Orders
I'm offering free standard shipping to make sure your new leather bag reaches you safely.
Need Help?
I'm here to help you personally with any questions. Just reach out to me at support@thompson-watches.uk and I'll make sure you're taken care of.
Craftsmanship Guarantee
Each timepiece is backed by a 14 day money back guarantee. If you’re not fully satisfied, I’ll personally ensure it’s made right.